Sun Coast Tiki Huts- Purchasing

PAYMENTS: Payment Terms: Orders are prepaid prior to shipping. We accept VISA, MasterCard, Discover and American Express. Any order paid by check will be shipped once the check has cleared the bank. Any check for whatever reason, which is returned to our bank, will incur a $35.00 charge.

MATERIALS: All of our materials are natural, and therefore subject to variation. Bamboo will split. We do not guarantee that our materials will satisfy your particular use, but we will always try to advise you, as best as we can, on the most suitable materials to use. Due to the various growing seasons around the world, not all products are available year round. Dimensions are approximate and colors may vary. We do not guarantee color matches.

PRICES & AVAILABILITY: Prices and availability are subject to change without notice. There is a $200.00 minimun order on all raw products, except elephant grass and mexican rain cape. Sorry for the inconvenience. This is temporary and will be changed soon.

SHIPPING POLICY: You the customer are responsible for all freight charges. On small orders (under 8 ft long, and less than 150 lbs we can ship UPS. Larger orders are shipped common carrier. We quote a ball park shipping cost. The actual shipping cost may vary slightly. You would be notified before charging.

RETURNS: No returned merchandise will be accepted without a Return Authorization Number. Call suncoast to request your return authorization number., which must be noted on every carton. A 20% restocking fee is charged on returned materials. Any item that has been cut split or altered in anyway cannot be returned. Custom built orders cannot be returned. If it is our mistake we will correct it.

FIRE SAFETY: Fire safety is an important issue, and it is YOUR responsibility to discuss your intentions with your local Fire Marshall before your installation. Our Pre-Fire- Retarded products are supplied with a California State Fire Marshall approved Certification of Application. We also have a range of fire retardants to suit most applications that can be applied on site following the manufacturer's recommendations.

PRODUCT MERCHANTABILITY: All goods are sold according to the limitations of warranties: The express limited warranty is exclusive and in lieu of all other warranties express or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose. There are no warranties which extend beyond the description of the products sold except as expressly set forth herein. The disclaimer and exclusion of warranties shall survive the expiration of the limited warranty. The remidies of owner for any specifically provided herein and owner hereby waives any and all other claims, actions, and demands. As we cannot anticipate all conditions under which this information and our products, or the products of other manufacturers in combination with our products may be used, we accept no responsibility for the results obtained by the use of this information or products. Users are advised tomake their own tests to determine the saftey and suitability of each such products or product combination for their own purposes.

We sell the products without guarantee or warrantee, and buyers and users assume all responsibility and liability for loss or damage arising from the handling or use of our products whether used alone or in conjunction with other products. Suncoast Tiki Huts shall not be liable in any case for any damage, however incurred to buildings, property of the contents thereof, nor will we be responsible for special, incidental or consequential ro penal damages.

TRANSPORTATION LOSSES / DAMAGES / SHORTAGES / CLAIMS
Please read Carefully

Suncoast will assist you, but please note that shipping claims are YOUR responsibility. It is YOUR responsibility to inspect, count and report all losses, damages, etc., before the driver departs.

1. COUNT THE CARTON / GOODS YOU RECEIVE
Open all packaging and ensure you have received all items ordered. You MUST notify Suncoast Tiki Huts WITHIN 4 DAYS of receipt of materials of any short supply. Suncoast will not replace any damaged or short materials brought to Suncoast's attention after 4 days of receipt of materials, and which have not been clearly marked on the delivery note.

2. DAMAGED CARTONS / GOODS
Check materials received for damage. Examine in front of the driver and mark findings clearly on both copies of the bill of lading. Have driver sign your copy. Immediately inform Suncoast of damages in order to submit a Damages Claim against the shipper.

CONCEALED DAMAGES: IF DAMAGE IS NOTICED WHEN MERCHANDISE IS UNPACKED, SUNCOAST MUST BE NOTIFIED WITHIN 4 DAYS OF RECIEPT OF GOODS SO A CLAIM CAN BE LODGED WITH THE FREIGHT COMPANY. DO NOT DESTROY PACKING MATERIALS UNTIL SHIPMENT IS INSPECTED AND CLAIM SETTLED BY FREIGHT COMPANY.

3. IF COMPLETELY UNUSABLE, REFUSE DELIVERY
If unable to use any of the broken or damaged goods, refuse delivery. Mary your copy and carriers copy and have the driver sign copy. Example (delivery refused-materials broken and unusable.) Immediately inform Suncoast of refusal to accept delivery.